Our
Warranties
100%
Satisfaction Guarantee
Buy
and install up to 3,600 feet (3 reels) of ElectroBraid™
on your property.
If you are not 100% satisfied simply return the purchased materials
within 12 months for a FULL refund. This offer is limited
to one trial only for a new ElectroBraid™
customer.
25
Year Performance Warranty
ElectroBraid™
will not rust, rot, lose strength due to sunlight or weathering,
break when installed as a permanent fence or prove defective in
workmanship or material. Any reel of ElectroBraid™
that is defective will be replaced at no charge to the purchaser.
This warranty is in effect for 25 years from the date of purchase.
Limitations:
This warranty does not cover ElectroBraid™ that has been damaged
by lightning strike, burning or melting, mechanical shearing or
cutting, abrasion due to poor installation, breaking due to excess
machanical force, breaks in conductor wires or wear and tear from
fence relocation or rotational grazing. In no event shall ElectroBraid
be liable for consequential or incidental damages of any kind,
including personal injuries.
To
obtain performance under this warranty: upon discovery of an apparent
defect, promptly notify ElectroBraid Fence Limited, in writing,
at: 236 Water Street, Yarmouth, Nova Scotia, Canada, B5A 4P8.
Include
with your notification at least 12 feet of Braid™ showing the
apparent defect along with your proof of purchase.
Safety
Warranty
The
ElectroBraid™ Safety Warranty is available to any customer who
agrees in writing to observe our Safe Fence Guidelines.
We
want to help you protect your horses from injury. Under the terms
of a formal Agreement with you, we will pay up to $5,000 in vet
bills if one of you horses is injured.
This
is not a marketing gimmick. If you have a horse injured and your
equine vet confirms that you were duly observing our Safe Fencing
Guidelines, we will pay. If we do not pay, our failure to pay
is subject to review by the AAEP (the American Association of
Equine Practitioners). We have committed to the AAEP that we will
pay as promised under the terms of this Warranty.
Terms
and Conditions and our Safe Fencing Guidelines are detailed in
our Safety
Warranty Application Form and Agreement.
This
Warranty expresses our Company's belief in the inherent safety
of our fence system.
These
Warranties and guarantees are expressly in lieu of any verbal
or other warranties.
In
no event shall ElectroBraid be liable for consequential or incidental
damages of any kind, including personal injuries.
Shipping
Guarantee
If
your order does not arrive within 10 business days of the ship
date, ElectroBraid™ Fence Limited will refund the freight charge
for that order. This guarantee applies to Standard Shipping
only.
This
guarantee applies to the continental United States and Canada
but does not apply to commercial orders or Geotek's fiberglass
post products.
You
can reach ElectroBraid Fence Limited at:
1
(888) 430-3330
or email us at:
info@electobraid.com
If
you purchased your ElectroBraid™
from a reseller or installer it is important to fill out the following
information in order to register your warranty.
If you bought your fence system from a
registered Sales Partner and the order was shipped to you directly
then your warranty is automatically registered.
Simply e-mail by filling in this form
on line and depressing the Submit
or
Print out the form and fax to:
1-902-749-0513
or
Mail to:
ElectroBraid Fence Limited,
236 Water Street, Box 19, Yarmouth, Nova Scotia, Canada, B5A 4P8
